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What is Error 2107 in QuickBooks Payroll & How to Fix it?

QuickBooks facility for payroll enables its users to efficiently pay their employees, track their working days or hours, keep records of remittances, and much more. It also helps them to create reports and file the required tax forms appropriately. Overall, the utility is bliss; however, the users often report an issue while sending the payroll data or direct deposit paychecks. The error 2107 in QuickBooks Payroll shows up with the description:-

  • Payroll Service Server Error. Please try again later. If this problem persists, please contact Intuit .
  • Payroll Connection Error.
  • Error: QuickBooks Desktop has encountered a problem sending your usage data.

More on the problem is discussed in the blog below. Read it till the end.

The error 2107 in QuickBooks Payroll is not easy to troubleshoot from the user end without any expert supervision. Get an expert on the line to assist you with the problem by dialing the toll-free number 1.800.583.0572 anytime

What are the Causes of the QuickBooks Error 2107 in Payroll?

Below are mentioned the main causes of the QuickBooks Desktop error 2107. Read them carefully before jumping to the troubleshooting steps.

  1. The user has installed an invalid security certificate.
  2. The user is trying to send the data in multi-user mode.
  3. Application server might be experiencing a network time-out.
  4. The internet connectivity is very weak.
  5. The user’s internet security or firewall software settings do not allow QuickBooks to carry out the commands.
  6. User’s computer system has faulty time and date properties.

What are the Solutions to Fix the Error 2107 in QuickBooks Payroll?

The QuickBooks payroll error 2107 can be quickly resolved by following the steps mentioned below. However, you can also try these troubleshooting tips before you go with the solutions. They can fix the problem as well with minimal effort.

  • Try sending out the contents after restarting your computer system.
  • Verify that your time and date settings are correct and make necessary changes if required.
  • Download the latest payroll updates from Intuit’s website.

For Users on a Network

Solution- 1: Delete the Temporary Files in Internet Explorer

The temporary files accumulated over time in the Internet Explorer can get corrupted and cause the payroll error 2107 in QuickBooks. Follow the steps mentioned below to delete them effectively.

  1. Go to Internet Explorer and click on Tools.
  2. Choose Internet Options and head over to the General tab.
  3. Under the Browsing History section, click on Delete and make sure that the Temporary Internet files and website files box is marked.
  4. Click on OK.

Solution- 2: Flush the DNS

Flushing the DNS will clear any IP addresses or other DNS records from your cache. This can help resolve security, internet connectivity, and other issues as well.

  1. Open the Run window by pressing the Windows Key + R.
  2. In the search box, enter CMD and click on OK.
  3. As the command prompt window comes up, type ipconfig / flushdns and press the Enter key.

For Users not on a Network

Follow the solutions mentioned above and try to resend the payroll data. If it doesn’t work, follow the steps mentioned below.

Solution- 1: Change the Internet Security Settings in Internet Explorer

The policy of server certificate revocation grants the Internet Explorer to either allow or revoke the server certificates of the websites. For example, if it is turned on, it might be possible that the Internet Explorer is rejecting Intuit’s certificate and causing the QuickBooks payroll error code 2107. Follow the steps mentioned below to turn the feature off.

  1. Go to Internet Explorer and click on Tools.
  2. Select Internet Options, and under the Advanced tab, uncheck the boxes against Check for publisher revocation and Check for server certificate revocation.
  3. Click on OK and restart your computer system.

Solution- 2: Switch to Single-user Mode

The user cannot send the data in multi-user mode. So, follow the steps mentioned below to switch back to the single-user mode.

  1. Ask any other users to log out and go to the File menu.
  2. Click on Switch to Single-user Mode and follow the instructions coming on the screen to log in to your QB account again.
  3. Try to send the payroll data again.

Solution- 3: Set the Internet Explorer as Default Browser

QuickBooks uses Internet Explorer to carry out all the web-related commands. If the Internet Explorer is not set as the default web browser, it may malfunction. Follow the steps mentioned below to set things straight.

  1. Open the Internet Explorer and select Tools.
  2. Choose Internet Options and go to the Programs tab.
  3. Click on the Make Default button under the Default Web Browser section and select OK.

At this point, we would like to end our blog on the error 2107 in QuickBooks Payroll along with its causes and solutions. We hope that the information presented in the post is easy to understand and does not confuse our readers any further. On a different note, if you happen to stumble upon another error while trying out the above solutions, reach to an expert to assist you by dialing the helpline number 1.800.583.0572 anytime.