The Best Ever Solution to QuickBooks Error 12031

QuickBooks error 12031 usually appears while updating QuickBooks Desktop and its added features. There are several update errors that a user might encounter while running QuickBooks update, where 120XX series of error appears as a result of internet connectivity issues. If QuickBooks experience difficulties connecting to the internet, it not only encounters error 12031 but also causes problems working with QuickBooks online services like payroll and banking. Without proper troubleshooting instructions, it might be a challenging task to resolve QuickBooks Error 12031 while updating QuickBooks. In this article, we will share the techniques that will help you resolve QuickBooks update error 12031 with ease.

If you are not Feeling Comfortable Troubleshooting QuickBooks Error Code 12031, then Call Support Number 1.800.579.0391 for Immediate Help

Description for QuickBooks Error Message 12031

Among several errors that users encounters while updating QuickBooks, error 12031 falls under the category of 120XX series of errors. You might see the error while updating QuickBooks Desktop, Payroll, New Features, Maintenance Releases, and Accountant. Once a user meets the such an error, QuickBooks displays an error message:

QuickBooks Update Error

Problem
Error 12031: A network timeout that is preventing QuickBooks from accessing the server.
Solution
Check your internet connection setup in QuickBooks from the Help->Internet Connection Setup menu selection. Verify that your connection is set to use your computer’s internet connection
Start            Cancel

However, this isn’t the easiest solution to implement to get rid of QuickBooks error message 12031, and that’s why we have developed an in-depth troubleshooting method for a quick fix.

NOTE: Following is the list of error codes that might appear while Updating QuickBooks Desktop:

1. QuickBooks Update Error 12007
2. QuickBooks Update Error 12002
3. Update Error 12029
4. QuickBooks Error 12009

Steps to Fix QuickBooks Update Error 12031

Solution 1: Select Correct Internet Connection Settings in QuickBooks Desktop

1. Open QuickBooks Desktop, and from under the Help tab, click Internet Connection Setup.
2. Click Use My Computer’s Internet Connection Settings and then hit Next.
3. Click Done and try to run QuickBooks update once again.
4. If the Update QuickBooks window is still showing errors like 12031, then follow the next troubleshooting step and reset the QuickBooks updates.

Solution 2: Reset QuickBooks Desktop Updates

1. From under the QuickBooks Desktop Help tab, click Update QuickBooks.
2. Click Reset Updates and then hit Get Updates.
3. If you are still getting QuickBooks payroll update error 12031, then make sure your computer is connected to the internet.

Solution 3: Remove QuickBooks from the list of Blocked Programs in Windows Firewall

1. Windows firewall sometimes recognizes QuickBooks as a threat to Windows security and blocks its access to the internet, causing different errors in QuickBooks. If you suspect that the error is caused by Windows firewall, then follow the article Allow or Block Programs with the Windows Firewall and grant QuickBooks the permission to access the internet.

NOTE: If you are manually setting up internet connection for QuickBooks by using “Use the Following Connection option” then make sure Port 80 for HTTP and Port 443 for HTTPS are enabled.

Solution 4: Run QuickBooks Updates in Windows Safe Mode

1. Press Windows + R keys on your keyboard and then type msconfig.
2. Hit OK or press Enter on your keyboard to open Windows System Configuration Window.
3. Navigate to the Boot tab and then from under the Boot Options unmark the Safe Boot option.
4. Click Apply and then hit OK to save changes.
5. Restart your computer, and this time the system will boot in safe mode.
6. Once the system is started in Safe Mode, try to run the payroll update once again.

IMPORTANT: If the error is resolved after booting your computer in safe mode then, make sure to switch the system back to the normal boot settings. Follow the steps mentioned above and put a checkmark next to the Safe Boot option and save the settings.

There might be instances where error message 12031 still comes up before being able to apply all the troubleshooting methods. If for any reason you are unable to resolve QuickBooks error 12031 then you can get direct help from a certified expert by calling Error Support Number 1.800.579.0391.