Step-by-Step Guide to Repair Damaged QuickBooks Data

The data collected in the QuickBooks company file is precious as it stores all the information a business needs to improve its productiveness. Losing QuickBooks data can be a terrible disaster if there is no backup present. No matter how the data got damaged, you are always capable of repairing the data using QuickBooks database repair tools. Following the article, you will learn how you can repair QuickBooks data damage using QuickBooks data repair tools, for detailed instructions follow the complete article until the end.

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What Cause Data Damage in QuickBooks Company File

In the course of time, QuickBooks company file grows in size as we regularly feed data into the file. Errors arise when the data is not entered correctly, or for some reasons, the file got damaged. Following are some of the primary reasons that cause data damage in QuickBooks:

1. Windows Power failure causes QuickBooks to close unexpectedly, causing damage to the company file.
2. Improper entry in the list data is one of the reasons that corrupt the company file.
3. Damaged accounts, items, and names in the company file also cause data corruption.
4. A computer infection also sometimes damages the company file.

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IMPORTANT: Before repairing the data damage in the company file, make sure to take a backup of your company file as if for any reason the file got severely  damaged you can restore it from the backup.

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Steps to Repair Damaged QuickBooks Company File

Step 1: Run QuickBooks Verify / Rebuild Data Utility

For complete info on utilizing QuickBooks verify and rebuild data utility, you can follow our article QuickBooks Verify and Rebuild Data Utility Explained.

Step 2: Verify the Errors using QuickBooks QBWin.log File

1. Go to the QuickBooks installation directory and locate the QBWin.log file.
2. Make sure Windows is displaying Hidden Files.
3. Open the file and press Ctrl + F.
4. Type LVL_ERROR in the search box and click Find.
5. Look for the error description in the LVL_ERROR line in the text file.
6. Search for the solution to the specific error online.

Step 3: Run QuickBooks File Doctor

QuickBooks File Doctor is extremely helpful when dealing with data damage issues. File Doctor can be accessed from Tool Hub application that is a all in one QuickBooks troubleshooting utility. The following instructions will guide you on how to download and install QuickBooks Tool Hub to fix data damage using QuickBooks File Doctor tool.

1. Run QuickBooks and look for QuickBooks Tool Hub option under the Help tab.
2. If you don’t find it, install the latest QuickBooks updates and Tool Hub option will appear under the Help tab.
3. Now Click the Tool Hub option and you will be directed to the download page.
4. Click the Tool Hub download link and it will start downloading on your system.
5. Once the download completes, run the program setup file named “QuickBooksToolHub.exe” to proceed with the installation.
6. Select the options as provided by the application installer to finish the installation.
7. You can now run QuickBooks Tool Hub using its icon that you will find on the desktop.
8. Now go to the Company File Issues tab and select QuickBooks Tool Hub from the options you see.
9. Select the option to repair both company file issues and network issues and click Next.
10. Follow further instructions and repair the company file.

If you are still not able to access your company data because of corruption, follow the next troubleshooting solution.

Step 4: Merge Damaged Items and Accounts

1. Open QuickBooks and from the List tab select Chart of Accounts.
2. Press and hold the Ctrl key on your keyboard and choose the account that is damaged.
3. Click Edit Account and then type an asterisk symbol in the name of the account.
4. Click Cancel and then press and hold the Ctrl key.
5. Click New Account and select the type of the account.
6. Type the name of the account that is damaged and then click OK.
7. Press and hold the Ctrl key again, select the damaged account and then click OK.
8. Now on the merge confirmation popup click Yes.
9. Follow step 1 to 8 but select Item from the Lists section this time to merge the damaged items in the data.

This is an effective method that you can use to repair the most common types of data damages in the QuickBooks company file. As there are numerous types of data damages that can occur in the QuickBooks data file, it might be possible that the above-mentioned method will not work for you. In case if you are still dealing with data damage errors in QuickBooks and need the help of a certified expert to repair QuickBooks data, then you can call our direct support number 1.800.579.0391.