QuickBooks Error 6000 77 [Best Working Solutions]

QuickBooks is an Intuit developed accounting software that is capable of handling the financial data of small to mid-sized businesses. To cater to the needs of users and make the application more user-friendly, it has multiple features. But, as similar to other software, certain errors and bugs might appear hampering the working of the application. One such error frequently encountered by users is the QuickBooks Error 6000 77. The error shows up when the user tries to access the company file, which might be saved in an inappropriate folder. In this blog on QuickBooks error code 6000 77, we list down the probable causes and subsequent troubleshooting steps to resolve it.

Want an Expert to Fix Error 6000 77 for You? Call Number (844)-888-4666 Now

Reasons for Getting QuickBooks Company File Error 6000 77

Given below are some of the reasons that could have caused the QuickBooks Company File Error 6000 77. The reasons are not limited to the following, and the error can appear because of some lesser known reasons as well.

1. The company file folder might not be having the required administrator rights.
2. The Company file is not present on the network or the local drive but instead on an external storage drive.
3. The Company file in QuickBooks was opened by referencing a drive that was mapped.
4. QuickBooks might be running in the multi-user mode, which might have lead to communication issues with the Company Files.

NOTE: Before following the troubleshooting steps mentioned below, make sure to Update QuickBooks Desktop and check if this resolves the error.

Troubleshooting Steps on Resolving Error 6000 77 While Opening Company File

Troubleshooting Method 1: Move Company File from External Storage to the Local Storage

If the company is stored on an external storage device instead of the local machine or network drive, move it to the later. Try reopening the QBW File in QuickBooks and see if the problem is resolved.

Troubleshooting Method 2: Utilize QuickBooks Desktop File Doctor Tool

QuickBooks File Doctor is a tool designed to fix issues that appears due to the corruption in the company file and configuration issues in the network. You can download and install QuickBooks Tool Hub to access QuickBooks Desktop File Doctor Tool.

Troubleshooting Method 3: Rename .ND and .TLG Files

.ND and .TLG are the configuration files that allow QuickBooks Desktop to access the company file(s) in a network or in multi-user mode. Corrupted or damaged .ND or .TLG files can cause errors when opening QuickBooks Desktop. Renaming these files does not cause data loss since these are automatically recreated when you open the company file or scan the company files using QuickBooks Database Server Manager.

1. The default location of the folder hosting the QuickBooks Company File is: C:\ Users\ Public\ Public Documents\ Intuit\ QuickBooks \ Company Files.
2. Open the company file from the location and search from the list of files for those having.ND and .TLG extensions.

   

3. Rename the files by adding suffix .OLD at the end of the file name.
4. Try reopening the company file from the application and see if the QuickBooks Error 6000 77 is resolved.

Troubleshooting Method 4: Re-create the Damaged Folder

QuickBooks company file and the folder in which it is saved both needs to be corruption free before you can access the file in QuickBooks. If you have assured that your company file is free from any corruption, then the error code 6000 77 might be a result of corrupted folder. The following steps will help you figure out if the folder holding the company file is damaged which will help resolve the error.

1. You need to create a new folder in the C:\ drive of the computer.
2. Next, open the folder which has the company file and look for the file with .qbw extension.
3. Copy the .qbw file and paste it in the folder created in the first step.
4. Allow access to this folder so that the client is able to share company files and consequently resolve the issues.
5. Try opening the QBW from the new location and check if this method help resolve Error 6000 77 While Opening Company File.

If the error still continues to bother you, follow the next troubleshooting method.

Troubleshooting Method 5: Manually Configure Exceptions and Ports to your Firewall

Firewall can sometimes be too cautious and can block the ports required for QuickBooks to access the company file stored on the server. Re-configuring the firewall and allowing QuickBooks to access the ports can help you rectify QuickBooks Desktop error 6000 77.

1. From the Start menu, open Window Firewall.
2. The Advanced Settings is available on the right-side, click on it.

   

3. Right-click on Inbound Rules and go for the New Rule option.

   

4. Click on Port and also click on Next.
5. First TCP is selected and Write in specific ports needed for your QuickBooks year version: If you have an old QuickBooks you will need to add each year’s ports as well in the following format:

   

   • QuickBooks Desktop 2018: 8019, 56728, 55378-55382
   • For QuickBooks Desktop 2017: 8019, 56727, 55373-55377
   • QB Desktop 2016: 8019, 56726, 55368-55372
   • QuickBooks Desktop 2015: 8019, 56725, 55363-55367
6. Click Next and confirm Allow the Connection option is selected, then Click Next.

   

7. Click Next again and give the rule a name, such as QB Ports. Hit Finish when done.
8. Repeat the steps mentioned above to set the Outbound Rules (In step 4 instead of selecting Inbound Rules, choose Outbound Rules).
9. Finally, Test the QuickBooks Desktop again in multi-user mode and check if setting up the firewall rules resolves the error.

If the error reappears when you try to open the company file, then move to the next troubleshooting method.

Troubleshooting Method 6: Using UNC Path instead of the Mapped Drive to get Rid of QuickBooks Error Message 6000-77

1. Right-click the QuickBooks icon and from Compatibility Tab, select Run as Administrator and hit Apply.

   

2. Hold Ctrl key and double click QuickBooks, so that it runs with No Company Open window.

   

3. From the File tab, select Open/Restore Company.

   

4. Then, click on Open a Company File and then hit Next.

   

5. In the left pane, click Network, and navigate to the location of your company file.
   Note: If you can’t find the folder where the company file is saved, you may need to set folder permissions. For detailed instructions you can follow article How to Change File Permission on Windows.
6. Select the company file and click Open.

We hope this blog has solved the frequently popping up QuickBooks error message 6000-77. In case the QuickBooks Error 6000 77 remains unresolved, and none of the troubleshooting steps worked, then there might be other reasons due to which the company file is inaccessible; in such case, contact at Toll-Free (844)-888-4666.