QuickBooks Error 15241 | [Step-by-Step Troubleshooting Guide]

QuickBooks Payroll allows you to handle multiple Payroll chores without any complications. Paying your employees on time is a healthy business practice and any delay in payroll processing can negatively affect your business reputation. QuickBooks Error 15241 is a payroll error that occurs when a user tries to update payroll and Error message “You receive error 15241: The payroll update did not complete successfully” pops up on users computer screen. This error won’t allow you to update or run payroll, to overcome this issue follow the troubleshooting steps mentioned below in the article.

To troubleshoot QuickBooks Payroll Update Error 15241 call Our Payroll Helpline Number (844)-888-4666

What Causes Error 15241 in QuickBooks?

There are various services required for QuickBooks to function correctly, failure of any service can cause errors in the application. File Copy Service (FCS) is a service that is required to install and execute payroll updates and it gets started in the background of your PC when the update process is initiated. If for some reasons the Intuit FCS Service gets disabled, then QuickBooks encounters error 15241. To resolve the error all you need to do is to restart the FCS service and the steps to do so are listed below.

Run QuickBooks Reboot.bat File to Re-register QuickBooks Installation Files on Windows

1. Close all QuickBooks windows and right-click QuickBooks Desktop icon on the desktop.
2. Select Properties and click the Open File Location option.
3. Locate and double-click the Reboot.bat file..
4. This action will run the Reboot.bat command and it will re-register all the QuickBooks related files on Windows.
5. Once the DOS window closes automatically, restart your Windows and try to update QuickBooks once again.
6. If QuickBooks error message 15241 reappears while installing the updates, then follow the next troubleshooting solution.

Steps to Rectify Error 15241 on Windows 7, 8, 10 or Vista

Before following the steps mentioned below make sure to Backup your QuickBooks Desktop. Backing up the company file before troubleshooting any error ensures that you will not lose your crucial company file data if something goes wrong while troubleshooting.

1. Quit the QB Desktop application.
2. Right click My Computer on the desktop and select Manage.
3. From the left pane click Services and Applications.
4. Now double click the Services option.
5. Find and double click the Intuit QuickBooks FCS service from the list.
6. Under the General tab click the Startup type drop-down menu and select Manual.

   

7. Now hit Apply.
8. Hit the Start button and then click OK.
9. Now try to Update QuickBooks Desktop and Install the Latest Payroll Tax Table Updates.

Steps to Rectify QuickBooks Payroll Error 15241 on Windows XP

1. Exit the QuickBooks application.
2. Right click the My Computer icon from the Desktop and select Manage.
3. Now from the Computer Management screen click Services and Applications drop down list.
4. Click Services and look for Intuit QuickBooks.
5. Double click the Intuit QuickBooks FCS service.
6. Under the General tab, click the Startup Type drop down menu and choose Manual.
7. Hit OK and open QuickBooks.
   

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IMPORTANT: There are possibilities that after resolving QuickBooks Desktop error 15241 you might get a new error code i.e. 15240. follow article How to fix QuickBooks Update Error 15240 for troubleshooting instructions.

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Refresh the Payroll Connection by Re-validating the Payroll Service Key

1. Open QuickBooks and click the Employees tab from the taskbar at the top.
2. Click My Payroll Service Key and then select Activate Service Key.

   

3. This will bring the Service Keys window on the screen.
4. Select the Payroll that you are currently using and then hit Edit.

   

5. Keep clicking the Next button, until you get the Finish option.
6. Once the payroll service key is re-validated, try to use the payroll again and check if this resolves the error.

NOTE: If none of the troubleshooting solutions listed above helps solve the error, you will need to reinstall QuickBooks using QuickBooks Clean Install Tool.

After following the troubleshooting, try updating Payroll to its latest version. Sometimes it might be possible that QuickBooks Error 15241 is caused by some other application installed on your computer that is interrupting QuickBooks payroll from updating like Firewall applications and in such cases we need to deeply analyse the issue to rectify the error, so we suggest you call Our Payroll Support Service Number  (844)-888-4666 for advanced troubleshooting.