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How To Unfreeze QuickBooks? Simply Explained

QuickBooks, with all its features, functionality, and variety, is not free from errors or bugs. A lot of the time, QuickBooks hangs or freezes, and there can be multiple reasons for that to happen.This hampers workflow productivity and can also harm the business immediately or in the long run. This article will cover symptoms, causes, and various ways which explain how to unfreeze QuickBooks and the way QuickBooks can be troubleshooted in a situation like this.

If you can’t follow any technical query or troubleshooting steps, please contact the QuickBooks Professional Team for guidance at (844)-888-4666

Why Is QuickBooks Freezing Up A Big Deal?

Everyone loves efficiency. In business, it’s even more crucial. You don’t want to work on software that keeps on hanging as you’ve got essential tasks to perform, and you have to meet a specific deadline to finish some tasks. Whether you are working on a project that’s for the organization or some other client work, projects are always performed on time and with little to no compromise in quality.

It’s not just the freezing: sometimes, this issue can lead to a catastrophic situation that can damage company files and data. Often, this error can also show up in only particular situations like QuickBooks freezes when printing, etc. In cases like these, this issue is particular, and it’s easy to diagnose causes.

Hence, you must try to resolve this situation as soon as possible, especially if QuickBooks freezes very often. Either way, the software shouldn’t hang that often as it is an indication of something wrong. So, this situation shouldn’t be treated lightly and should be resolved as per the cause of the problem.

Causes Of QuickBooks Desktop Freezing Up

QuickBooks freezing up can turn out to be disastrous if not handled well at the right time. But to fully fix the problem, you first have to understand its cause. Some reasons for this error to occur are:

  1. If the company file exceeds the maximum size.
  2. Destroyed QBWUSER.INI file within the system.
  3. Damaged or outdated Operating System.
  4. Restrictive settings of internet and firewall settings.
  5. Corrupt hard drive used for software installation.
  6. Damaged or corrupt installation of QuickBooks.
  7. Company name being too long.
  8. User Access Control being enabled can cause the issue.
  9. Background applications are simply taking too much space.
  10. Damaged DDF files and user reference files can also cause this issue to act up.

Symptoms Of QuickBooks Freezing Up

QuickBooks Desktop freezes when opening is a common query faced by users. This error can present itself in a host of ways, some of which are:

  • Your system shuts down after freezing for a few seconds.
  • Everyday accounting tasks in QuickBooks become complicated to perform as the system lags and gives poor performance.
  • The computer hangs and becomes sluggish, and QuickBooks responds slowly to any keyboard or mouse inputs.
  • QuickBooks often freezes or hangs, and an active window crashes with a string of errors.

How To Unfreeze QuickBooks Desktop?

There can be multiple answers for dealing with QuickBooks freezing. The solution can range from a simple fix to some manual technical fix that may require many steps. You must try solutions as per the cause and follow all the steps throughout in order to actually resolve this issue. Some procedures you can undertake to resolve this issue are:

Task Manager Tool To Unfreeze QuickBooks Desktop

To unfreeze QuickBooks through task manager, first make sure that you have the updated version of QuickBooks. If not, then update QuickBooks first. After updating, you can end all the components required to run QuickBooks from the task manager. Step-by-step breakdown of this can be:

  1. Open your task manager and mark all the activities that start with .qb, Intuit, or QuickBooks.
  2. Click on end task at the bottom.
  3. Now close the task manager.

After these steps, you can suppress the QuickBooks Desktop when you reopen QuickBooks and open a company file. This step will help us determine what’s the actual cause. Is it Data, Application, User, or System? To suppress the QuickBooks Desktop, you can follow the steps mentioned below:

  • First, press and hold the ctrl key.
  • Double click on the QuickBooks icon.

However, to suppress QuickBooks Desktop while opening a company file, you can follow the steps given below:

  • Select the desirable company file from the no company open window.
  • Press and continue holding the alt key and click on OK.
  • Continue holding the alt key until the login window appears.
  • Release the alt key.
  • Now enter your username and password.
  • Hold the alt key again.
  • Click OK and press the alt key until your file gets completely opened. QuickBooks should display a blank Desktop.

How To Unfreeze QuickBooks With Install Diagnostic Tool

QuickBooks Install Diagnostic Tool is another way that can help fix this issue. QuickBooks Install Diagnostic Tool (QB Install Tool) can help you identify any issues related to components in QuickBooks Desktop. Follow the steps given below:

  1. Download the QB Install Tool or QuickBooks Install Diagnostic Tool.
  2. When required, save the file to the Desktop.
  3. Close all programs and open the QuickBooks Install Diagnostic Tool.
  4. Depending on the internet speed and computer’s performance, the whole process may take up to 20 minutes to complete.
  5. Restart your system/computer after running the tool to ensure all the components are properly saved.

Note: QuickBooks File Doctor Tool can also help you fix any unexpected problems with the company file. Just download, install and run the QuickBooks File Doctor to recover from QuickBooks freezing issue.

Unfreeze QuickBooks Desktop By Creating A Portable Company File

QuickBooks possesses the ability to compress your company file into a copy that’s portable. This file format is easier to send through an email or via an external storage device. Latency issues are also fixed through this process. Specific steps you must undertake are as follows:

  • To create a portable company file, go to QuickBooks and from the file tab, click on the upper left corner on create copy.
  • Then select Portable Company File and click Next.
  • Select the location where the portable company file is to be saved.
  • Click save and then click OK.

To restore portable company file, go through the process given below:

  • In the upper left corner from the file menu, click on open or restore company.
  • Select Restore a portable file and then click on next.
  • Choose the .qbm or portable copy and then click on open.
  • Go through the Where Do You Want To Restore The file? Page and then hit on Next.
  • Choose the location where you want to restore your portable file.
  • Finally, click Save.

Note: You can always change the name of the portable file to prevent it from overwriting your existing file.

Some Other Things To Try For Unfreezing QuickBooks

You must clear the cache from the internet explorer, which connects to your Desktop account. The cache can put excess data’s weight, which, therefore, makes the system extremely slow.

It would be best if you always remember to verify and rebuild your data in case of any damage. This should help the system to run smoothly without any freezing issues.

Conclusion

It can be pretty frustrating when the system hangs or freezes, especially if it’s noticeable or frequent. This can also cause damage to the company data. There are multiple ways on how to unfreeze QuickBooks. You must act quickly and try out all the possible solutions. However, it’s important to work on what might be causing the system to freeze up as that makes it easier to look for a specific solution and also saves time.

In case of any doubt or steps, you can’t follow, contact the QuickBooks Professionals for solutions at (844)-888-4666.