Dealing with QuickBooks Error 6190 and 816! Here’s How to Fix it

With QuickBooks, it is pretty easy to manage business accounting, and as it is accounting software, there is always a possibility of getting errors. Most of the QuickBooks errors are related to the company file, and one such error that we are going to discuss in this article is QuickBooks Error 6190. The chances of getting error 6190 increases when the company file or the network is damaged. Once you encounter error 6190 816 in QuickBooks Desktop, it displays “QuickBooks is Unable to Open this Company File Error Codes: (-6190, -816)“. For detailed troubleshooting instructions, follow the complete article until the end.

Unable to Open Company File Because of QuickBooks error 6190 and 816! Get Immediate Troubleshooting Help Resolving the error by Dialling Support Number 1.800.579.0391

What is QuickBooks Error 6190 816?

QuickBooks Desktop error 6190 appears when you are using QuickBooks in multi-user mode, and QuickBooks is experiencing issues connecting with the company file located on the server in the network. This happens when one or more users in the network are running their QuickBooks Desktop in Multi-User Mode, which is only supposed to be enabled on the server computer. The error message that appears on the screen displays:

“QuickBooks is unable to open the company file. It may have been opened by another user. You should ask that user to switch to multi-user mode so that you can both use the company file simultaneously. This file could also be located in a read-only network folder. Error Codes: (-6190, -816)”

You might also see a slightly different error code with the same error message that appears as “QuickBooks error 6190 83”, so don’t get confused as both are the same errors.

Solutions to Resolve QuickBooks Error 6190 and 816

Before troubleshooting the error, make sure that you are logged in as an administrator on your Windows PC. If not, then right-click the QuickBooks Desktop icon and select Run as Administrator to access QuickBooks as an administrator.

Solution 1: Repair File Damage using QuickBooks File Doctor

QuickBooks File Doctor is a tool that helps deal with general issues in the network and company file. Once you run QuickBooks File Doctor, it automatically scans and identifies the issues to resolve them. Follow the instructions below to repair the damage in the company file using QBFD.

1. If you are using QuickBooks Desktop 2019 or later, click the Help tab and select QuickBooks Tool Hub.
2. In case if you have an older version of QuickBooks Desktop, search QuickBooks Tool Hub on the official QuickBooks website.
3. Download and save the Tool Hub installation file named “QuickBooksToolHub.exe” to a location where you can quickly access it after the download completes.
4. Run the installer file, and by agreeing to the license agreement, complete the installation process.
5. If you can’t find the Tool Hub icon on the desktop, search it from the Windows search and run it.
6. You can now select the QuickBooks File Doctor Tool under the Company File Issues tab.
7. Browse or manually select the company file that is having issues, and QuickBooks File Doctor will automatically repair the damage in it.

Solution 2: Utilize Quick Fix My Program Tool from QuickBooks Tool Hub

Quick Fix My Program is a tool that quickly refreshes QuickBooks Desktop installation and re-register the installation, and helps resolve common application errors like error 6190 in QuickBooks. Follow the instructions listed below to download and install QuickBooks Tool Hub to run Quick Fix My Program Tool:

1. Click HERE and download the QuickBooks Tool Hub.
2. Open the downloads of your computer and double-click the QuickiBooksToolHub.exe file.

   

3. Follow the on-screen prompts to install QuickBooks Tool Hub.
4. Once the tool hub is installed, close QuickBooks and any other open program.
5. Now run QuickBooks Tool Hub using the desktop icon and move to the Program Problem tab.

   

6. Click QuickBooks Fix My Program to refresh the QuickBooks Desktop application.
7. It might take up to a minute for the tool to refresh QuickBooks.
8. Once the tool Refreshes QuickBooks Installation, open the company file again in QuickBooks.

If the error continues to bother you, then follow the next troubleshooting instructions and force QuickBooks to create new network data and transaction log files.

Solution 3: Rename QuickBooks .ND and .TLG Files

Damage in QuickBooks .ND and .TLG files are potential reasons for triggering errors like 6123. By following the steps listed below, we will rename the QuickBooks configuration files, which will then force QuickBooks to create new ones with no corruption.

1. Open Windows File Manager and navigate to the QuickBooks Installation Directory.
2. Usually, QuickBooks Desktop is installed in C: \ Users\ Public\ Public Documents\Intuit\ QuickBooks\.

   

3. Locate the files with the same name as your company file but with .ND and .TLG extension.
4. Right-click each file and select Rename.
5. Add .OLDFILE at the end of the file name.
6. Open QuickBooks and try to open the company file now.
7. If you are still getting the same error 6190 816, follow the next troubleshooting step.

Solution 4: Restart all the Computers in the Network including the Server

Sometimes, when complex troubleshooting doesn’t work, a simple restart can do wonders. The following instructions will help you restart both server and the workstation computer that can help resolve error code 6190.

1. Go to the server that is hosting the company file and restart it.
2. Now restart every workstation that is connected to the network.
3. Open QuickBooks on the server first and then run it on the workstations.
4. If still, you are getting QuickBooks error code 6190 816, then follow the next step and move the company file to the local storage.

Solution 5: Move QuickBooks Company File to the Local Storage

It is pretty easy for QuickBooks to access the company file that is saved on the device’s local storage compared to accessing it from the server or the cloud. 

1. Copy the company file from the server to a USB storage device.
2. Now move it to the workstation on which you are trying to open the company file.
3. Open QuickBooks Desktop and access the company file from the local storage.

Still, if you found no luck resolving getting rid of the “QuickBooks is unable to open this company file 6190” error message, you can try repairing QuickBooks Desktop installation using QuickBooks Desktop Install Diagnostic Tool. 

These are some troubleshooting methods that you can follow to quickly troubleshoot the error. However, if the problem still exists, and your system is still displaying QuickBooks error code 6190 816 while opening the company file, we suggest you get in touch with one of our experts at 1.800.579.0391. Our experts have years of experience troubleshooting such company file errors and can provide you immediate assistance resolving the QuickBooks error 6190.