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Blog Articles & Video Taxes

How to Tell Clients Bad News Without Losing Them

Your accounting practice grew one client at a time. Accounting professionals, by nature, are service oriented. You realize the importance of delighting your clients so they continue to work with you over the years and refer new clients to your firm. Does Your Customer Service Policy Create Burnout? Overall, clients

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Why Your Firm’s Client Experience Starts With You

When I took my firm over from my father, I moved to the cloud and added value pricing, but it wasn’t enough. The problem with technology is that you also need to have a vision – what do you want to accomplish? What is your destination state? Ultimately, I knew

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Tax Rule Changes President Biden Wants to Make

There’s a lot to think about, so I’m going to break this topic into three parts. Let’s start with Code Section 121. It authorizes a break long used by home sellers to lower their taxes, allowing millions of Americans to exclude––IRS lingo for escape––income taxes on sizable portions of their

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Coping with Learning Disabilities in the Workplace

Ten to 15 percent of the population is dyslexic and 4 percent has ADHD, which is a large segment of people.  Albert Einstein, Pablo Picasso and Steven Spielberg all have lived with these disabilities, so there’s no question that people can have a learning disability but still be highly intelligent

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Helping LGBT Clients Achieve Their Financial Goals

Marcum LLP’s Modern Family & LGBT Services group has been proud to serve the LGBTQ+ community for nearly a decade. In 2012, Marcum became the first national accounting firm to establish a tax and estate planning practice dedicated to the complex rules faced by LGBTQ+ individuals and families, and others

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Times It’s Actually Best to Undercharge Clients

There are numerous articles about why accountants and bookkeepers shouldn’t undercharge for their services. These articles serve the very important purpose of helping us understand the value we provide to our clients. Better still, others explain how to confidently price new services. For many of us, understanding how our services translate

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IRS Divides Up the Dirty Dozen Tax Scams

It’s that time again! The IRS has announced the “Dirty Dozen tax scams” for taxpayers to watch out for in 2021 (IR-2021-135, 6/28/21). Specifically, the Dirty Dozen list is broken down into the following categories: Pandemic-related scams like Economic Impact Payment (EIP) theft Personal information cons including phishing, ransomware and

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Updates to Payments and Payroll for QuickBooks

New offerings from Intuit QuickBooks this month include invoicing enhancements for QuickBooks Payments and updates to QuickBooks Payroll. This article covers the highlights of these changes users will see in the respective platforms. QuickBooks Payments and Invoicing Enhancements To help improve overall cash flow and the speed of payment through

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4 Tools to Improve Your Client Retention Rate

When a new client comes on board, there is a lot to figure out. A client could be behind on taxes, or they could have had some accounting personnel leave their company and now are scrambling. In other cases, they could have unexpected tax issues that they need help navigating.

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Court Allows for Pre-Enforcement Challenges vs IRS

The Supreme Court, in its recent holding in CIC Services LLC v. Internal Revenue Service, narrowed the reach of the AIA by opening the door to more pre-enforcement challenges to IRS regulatory action involving reporting requirements backed by civil and criminal penalties. The ruling is a significant win for those subject to

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