5 Fixes for QuickBooks Error 6123, 0

The infamous QuickBooks Error 6123, 0 starts when a user tries to restore the backup of the company file. The error appears out of the blue without any prior indications and interrupts QuickBooks company file operations. There are certain factors and technical glitches responsible for QuickBooks Desktop error 6123 that can be resolved effortlessly by implementing the troubleshooting steps mentioned in this article. Identifying the error-causing reasons can save you a considerable amount of time, so we have also listed the most common reasons that provoke QuickBooks error messages 6123, 0. Read out the entire tutorial for complete troubleshooting instructions.

QuickBooks error 6123 must be taken seriously as it is related to the company data and can cause permanent data loss. Get Direct Assistance from Certified QuickBooks Experts by dialing our Support Number 1.800.579.0391

What is QuickBooks Error Code 6123, 0?

Once the error code 6123 is triggered in the QuickBooks Desktop application, QuickBooks displays an error message “Error: -1623, 0 We’re Sorry, QuickBooks can’t open the company file.” Users are also instructed to follow the standard troubleshooting procedure to resolve company file errors that include running QuickBooks File Doctor and Updating QuickBooks Database Server Manager. Unfortunately, basic troubleshooting alone isn’t always enough to get rid of error codes like 6123, 0 and you will require to implement additional troubleshooting to get the issue fixed. The error description as it appears in QuickBooks is given below:

Problem Connecting to Server Error: -6123, 0 We’re sorry, but QuickBooks can’t open your company file. Here are a couple of ways to fix the problem: 1. Run the QuickBooks File Doctor. 2. Make sure your server is set up for the QuickBooks Database manager.

IMPORTANT: Before troubleshooting the error, make sure to Update QuickBooks and take a backup of your company file manually to a safe storage location to avoid data loss due to any mishap while troubleshooting .

What Causes QuickBooks Company File Error 6123, 0?

Following are the reasons responsible for provoking QuickBooks Desktop error 6123.

1. Utilizing an outdated QuickBooks Desktop application is one of the prominent reasons QuickBooks displays error message 6123.
2. Damaged QuickBooks company file not only triggers error 6123 in QuickBooks but also accounts for several other 6000 series errors.
3. If you are trying to restore the backup from an online storage service like Dropbox then also you might face error 6123 in QuickBooks.
4. If QuickBooks Database Server Manager is not running on Windows.

NOTE: QuickBooks company file can only be accessed from QuickBooks Desktop application and if you try to open it using the Windows explorer by directly double-clicking the file, then QuickBooks will throw error code 6123. Make sure you are accessing the file from within the QuickBooks Desktop application.

Top Five Solutions to Resolve QuickBooks Problem Connecting to Server Error:- 6123,0

Step 1: Run QuickBooks Desktop Update

QuickBooks Desktop if left outdated not only attract errors but is also responsible for degraded performance. Keeping your QuickBooks updated ensures that it is free from bugs and other issues that can negatively affect the end user experience. For complete information on updating QuickBooks Desktop to the latest released version, follow our article How to Update QuickBooks Desktop to the Latest Released Version. If installing the updates did not help you resolve QuickBooks company file error 6123, then follow the next troubleshooting step.

Step 2: Install and Run QuickBooks Tools Hub

As you might already be familiar with QuickBooks Tool Hub that it is a collection of different tools that can be used to rectify almost every error that QuickBooks encounters. Quick Fix My Program is a tool that is specifically developed to refresh QuickBooks installation and re-register the installation files that helps eliminate general company file and program errors like error 6123. Follow the instructions given below to download and install QuickBooks Tool Hub to run Quick Fix My Program Tool:

1. Click HERE and download QuickBooks Tools Hub.
2. Close QuickBooks Desktop application by selecting Exit from the File menu.

   

3. Open the downloaded setup file QuickBooksToolsHub.exe from the download location.
4. Follow the prompts on the installation wizard screen to complete the installation.
   
5. Double-click the QuickBooks Tools Hub icon on your Desktop.
6. Select Program Problems tab from the left pane and then click Quick Fix my Program.
7. Once the program repairs the application, close the tool and run QuickBooks again.
8. Try to take the backup of your company file and check if the issue is resolved.

If QuickBooks Desktop error code 6123 continues to bother you, then this indicates damage in the company file that can be resolved by running QuickBooks Desktop File Doctor. Follow the next step for detailed instructions.

Step 3: Download and Run QuickBooks File Doctor to Repair File Damage

For complete info on downloading and running QuickBooks File Doctor, follow our article How to Fix Damaged Company File or Network using QuickBooks File Doctor.

If you are able to access the company now, then the error is resolved. In case, if you are getting the same error while restoring the company file from an external storage device, then follow the next troubleshooting step for a quick fix.

Step 4: Restore the Backup from Local Storage

1. Navigate to the QuickBooks backup file folder which is usually located inside the QuickBooks company file folder.
2. Look for the file with .qbb extension having the same name as your company file.
3. Copy the backup file to the local storage of your computer.
4. Now open QuickBooks and restore the company file that you have moved to the local storage.
5. In case QuickBooks Error 6123, 0 still persist, then this must be happening because of restoring the company file on a new computer. Follow the next troubleshooting step to get error 6123 fixed while restoring the company file on a new PC.

Step 5: Restore the Backup using the Portable Company File

Sometimes, due to security reasons QuickBooks only allow you to restore the company file on the same device where the backup file was created. If you are trying to restore the backup file .qbb on a new device other than the one where it was created, then you can get QuickBooks error 6123. The solution to get around this issue is to create a portable company file .qbm instead of the regular backup file .qbb. Follow the instructions given below to quickly rectify the issue:

1. Open QuickBooks on the old device where you created the backup and click the File tab.
2. Now select Create Copy and choose Create Portable Company File.
3. Click Next and enter a name for the company file.
4. Select the location where you want to save the company file and click Save and OK.
5. Now move the portable company file to the new computer where you want to restore the backup.
6. Open QuickBooks > Click the File tab > Select Restore a Portable File > Hit Next.
7. Now browse the portable company file with .qbm extension and click Open.
8. Carefully read the instructions given on the Where do you want to restore the file page.
9. Finally click Next and click Save before opening the company file.

If you still can’t access the company file, the actual reason might be hidden deep in the installation of QuickBooks Desktop. Such issues can only be resolved by installing a fresh copy of QuickBooks Desktop after completely getting rid of all the traces of current installation. You can run QuickBooks Clean Install Tool to completely reinstall QuickBooks.

If you are still facing issues/difficulties resolving QuickBooks error 6123, 0, then contact our support team by giving us a call at 1.800.579.0391. Our support team will immediately look into the matter and will resolve it for you completely in the shortest time.