In the first article in this series, I postulated that there is no such thing as a bad client. There might be “bad fit” clients, but even those are a rarity. Instead, clients who come across as unreasonable and demanding – thereby earning the label of “bad client” – are
Residents of New Jersey, Massachusetts and Connecticut will face the highest tax burdens over a lifetime, according to a new study. Those living in New Jersey will pay on average a grand total of $931,698, well above the $827,185 for Massachusetts residents and $805,213 for Connecticut. Nationwide, Americans will pay
If and when a crisis hits, what do bookkeepers and accountants need to grab so that business/work can continue uninterrupted once we are in a safe location? This happened recently in my hometown, albeit not in my neighborhood. I realized something similar could happen anytime, anywhere, in a commercial or
The Internal Revenue Service is starting to provide tax refunds to taxpayers who paid taxes on their 2020 unemployment benefits that recent legislation later excluded from taxable income. In March, after passage of the American Rescue Plan Act, the IRS said it would recalculate the taxes and refund the money
In response to the recent fuel crisis, the IRS has just indicated it will not impose a penalty when dyed diesel fuel is sold for use or used on the highway in 12 states. These states include: Alabama, Delaware, Georgia, Florida, Louisiana, Maryland, Mississippi, North Carolina, Pennsylvania, South Carolina, Tennessee,
The accounting and finance profession is having trouble retaining employees from different racial, ethnic and gender backgrounds, but there are some strategies organizations can use to hold onto diverse employees. A study released in February by the Institute of Management Accountants and the California Society of CPAs found that 43
While many accounting firms are talking about client experience, very few have any idea how to approach improving it. As a result, they tend to take a “whack a mole” approach: taking client surveys, sending gift baskets and other activities that don’t really move the needle. What firms need is
Remember Blockbuster Video? It wasn’t so long ago that Blockbuster dominated the video rental space with 9,000 stores worldwide and close to $6 billion in revenue. Remember the annoying late fees Blockbuster kept charging customers pre-Netflix/Amazon? Those late fees were actually part of Blockbuster’s business model. They said, “That’s just
We teach webinars very often about improving firm efficiency, workflow and providing better services for our clientele. No matter what the subject matter of the webinar is, we ask one question without fail: What is the biggest obstacle in your firm’s workflow? There are five options for webinar attendees to choose from: 1.
Garret Layman BKD, St. Louis, released the new tool BKDpulse, a dashboard suite enabling college and university leaders to assess how their institution’s financial metrics and performance indicators compare to their industry peers. Anders CPAs + Advisors, St. Louis, was selected by producers of the TV show “World’s Greatest…” to
